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WITH CSR ON THE ROAD TO SUCCESS CSR-DAYS 2014 – A REVIEW
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This year, the CSR-Days were mounted for the fourth time as part of the trade visitor days during Ferien Messe Wien (Vienna Tourism Trade Fair). Visitors were offered a wide-ranging  multimodular programme, which included specialist lectures, stimulating discussions with experts and practitioners as well as in-depth workshops.

Human rights in tourism was one of the thematic priorities at this year’s CSR-Days. The WDR journalist Joachim Angerer (member of the “die story” editorial staff) presented excerpts from his documentary “Billigurlaub Türkei” (Budget Holidays in Turkey), in which the social and ecological impact of tourism is being critically addressed: “Our  series features both the beauty and attractions of holiday destinations – with special reference to the ecological and social impact of tourism.”

One of the topics brought up during the ensuing discussion with Astrid Steinkellner (Ludwig-Boltzmann-Institute for Human Rights), Petra Thomas (a&e erlebnisreisen & forum anders reisen e.V.) and Andreas Zotz (Naturefriends International) was the human rights responsibility of tour operators. Petra Thomas stressed that the responsibility of tour operators ‘is a given’, and that they should live up to it: “A tour has to be arranged by a great number of players who need to be carefully selected.” All the experts were agreed that tourism is a high-risk branch when it comes to non-conformity with human rights. Petra Thomas: “The propensity of tourism to such non-conformity is due to the fact that it is a highly compartmentalised sector.” Astrid Steinkellner underlined that in tourism consumer pressure is more pronounced than in other sectors. The human rights experts claimed that “to open up and to candidly communicate with the public may turn out to be a major competitive advantage for entrepreneurs who explicitly subscribe to a sustainable approach”.  The “Round Table on Human Rights in Tourism” assists tour operators that stand up for human rights. “The Round Table is a multi-stakeholder initiative conceived as an open platform for the promotion of human rights in tourism”, said Andreas Zotz from Naturefriends International and the Round Table’s contact in Austria.

All the programme items relating to the priority issue of “Human Rights in Tourism” were webstreamed live. The videos can be accessed on the NFI YouTube-channel (http://www.youtube.com/user/nfi1895/videos ).
 
Click here to get a full review of the CSR days in German.

 

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